Northwest Michigan Vacations from $455

The hotel needs maintenance; our room had a peeling bathtub for example. The lobby is dated, the elevator to the rooftop bar was broken. Convenient location to downtown and the free parking was nice.

Over all it was a very nice place to stay we will be back

Upon arriving to the property we were impressed with the outside of the buildings, grounds, and parking lot. Upon walking the property we noticed so many things not maintained like decks, railings, windows. We stayed at the hotel lodge and it needs a massive overhaul. The carpet is very old and stained, the windows need to be replaced, the fireplace door and jacuzzi tub broken, old, not useable. The deck boards need to be replaced, cabinet doors hanging in hinges… super outdated. The wallpaper was peeling off, the lobby has the worst lobby weve ever seen. A few chairs, no couches, no lounging. The flowers outdoors are beautiful , the fake flowers indoors need to be thrown in the garbage. Not inviting at all.. especially with the hot bright working lights instead of warm inviting lights. The place has good bones. The room is big. TV is big but internet sucks… worst Ive had at a resort. Streaming doesn’t work on TV. The view was great from our room except you can see everyone rlse and climb knto everyone elses balconies. No privacy and not ideal for safety. The hotel needs a lot of work.